JJ加速器Ai问答系统 V.25.09.02

🗣 Wd提问: 外贸 常用 英语

🤖 Ai回答: 好的,没问题!外贸英语是一个实用性非常强的领域,掌握常用表达对开展国际业务至关重要。

这里为您整理了一份非常全面和实用的外贸英语指南,分为核心流程、常用句型、术语词汇、邮件模板和沟通技巧几个部分。

一、 核心业务流程英语

外贸流程中的每个环节都有其核心英语应用。

1、建立联系 (Establishing Contact)
* 来源: 展会 (Exhibition/Trade Fair)、B2B平台 (Alibaba, Global Sources)、搜索引擎、老客户推荐等。
* 开场白:
* We known your company from [来源] and are interested in your products.
* We are a leading supplier/manufacturer of [你的产品] in China.

2、询盘与回复 (Inquiry & Reply)
* 买家询盘:
* Could you please send me your price list and catalog?
* I'm interested in your product [产品型号]、Please quote your best price for [数量].
* What are your payment terms and lead time?
* 卖家回复:
* Thank you for your inquiry. (感谢询盘)
* As requested, please find our quotation attached. (附上报价单)
* The price is FOB Shanghai / CIF New York. (注明贸易术语)
* The minimum order quantity (MOQ) is 500 pieces. (说明起订量)

3、报价与谈判 (Quotation & Negotiation)
* 关键要素: Unit Price (单价), Total Amount (总价), Payment Terms (付款方式), Delivery Time (交货期), Validity Period (报价有效期)。
* 讨价还价:
* 买家: Your price is higher than other suppliers、Could you give us a discount? / Is there any room for negotiation on the price?
* 卖家: Considering our long-term cooperation, we can offer you a 3% discount. / This is our best price based on the current raw material cost.

4、支付方式 (Payment Terms)
* T/T (Telegraphic Transfer / Wire Transfer) 电汇: 最常用。
* 30% deposit in advance, 70% balance against copy of B/L. (预付30%,见提单副本付尾款70%)
* L/C (Letter of Credit) 信用证: 更安全但费用高。
* We only accept payment by irrevocable L/C at sight. (我们只接受不可撤销即期信用证)
* Western Union / PayPal: 常用于小金额样品费。

5、签订合同 (Signing the Contract)
* Proforma Invoice (PI) 形式发票: 相当于合同,列明所有交易细节,要求买家确认。
* Sales Contract (SC) / Purchase Order (PO) 销售合同/采购订单: 正式合同。
* 句型: Please find the attached PI for your confirmation、Once you confirm and make the deposit, we will arrange production.

6、生产与验货 (Production & Inspection)
* The goods are under production and will be finished on [日期].
* We will update you with the production progress. (汇报生产进度)
* Please arrange the pre-shipment inspection. (安排装运前验货)

7、装运与物流 (Shipment & Logistics)
* Shipping Advice 装运通知: 货物发出后,通知买家。
* We are pleased to inform you that the goods have been shipped via [船公司] on [日期].
* The Bill of Lading (B/L), Commercial Invoice and Packing List are attached for your reference.
* 催款: The goods are ready、Please arrange the balance payment so we can release the original documents.

8、投诉与处理 (Complaints & Settlement)
* 买家投诉:
* We have received the goods, but found some quality issues.
* The quantity is short by 20 units.
* 卖家回应:
* We are very sorry for the inconvenience caused.
* Please send us photos as evidence、We will investigate and give you a solution.
* We will send you replacements for the defective products. (发送替换品)

二、 必备术语与缩写 (Glossary & Abbreviations)

| 英文缩写/术语 | 英文全称/解释 | 中文含义 |
| : | : | : |
| FOB | Free On Board | 离岸价(指定装运港) |
| CIF | Cost, Insurance and Freight | 到岸价(成本+保险+运费) |
| EXW | Ex Works | 工厂交货价 |
| MOQ | Minimum Order Quantity | 最小起订量 |
| PI | Proforma Invoice | 形式发票 |
| PO | Purchase Order | 采购订单 |
| B/L | Bill of Lading | 提单 |
| PL | Packing List | 装箱单 |
| QC | Quality Control | 质量控制 |
| Lead Time | Production and delivery time | 生产交货周期 |
| Sample | | 样品 |
| Catalog | | 产品目录 |
| Specification (Spec) | | 产品规格 |
| T/T | Telegraphic Transfer | 电汇 |
| L/C | Letter of Credit | 信用证 |
| B/L | Bill of Lading | 提单 |
| ETA | Estimated Time of Arrival | 预计到达时间 |
| ETD | Estimated Time of Departure | 预计离港时间 |

三、 实用邮件句型模板

1、开发信 (Outreach Email)

Subject: [Your Company] Professional Manufacturer of [Your Product] for [Target Customer's Industry]

Dear [Mr./Ms、Last Name],

We learned from [来源] that you are a leading importer of [产品类别] in [国家].

We are a professional manufacturer of [你的产品] with [年份] years of experience、Our products are CE/ROHS certified and have been exported to [知名地区,如北美、欧洲].

Attached is our catalog for your reference、We are confident that we can provide you with high-quality products and competitive prices.

Should you have any questions, please do not hesitate to contact us.

Best regards,

[Your Name]
[Your Title]
[Your Company]
Tel: [Your Phone Number]
Website: [Your Website]

2、回复询盘 (Reply to Inquiry)

Dear [Customer Name],

Thank you for your inquiry about our [产品名称].

Please find our detailed quotation attached、The main details are as follows:
* Product: [型号]
* Price: [价格] [术语, e.g., FOB Shanghai]
* Payment: T/T, 30% deposit, 70% before shipment
* Lead Time: 20-25 days after receiving deposit

We also can provide samples for your evaluation、The sample cost is [金额], which will be deducted from your future order.

Looking forward to your early reply.

Sincerely,
[Your Name]

四、 沟通技巧与注意事项

1、 专业 (Professional): 使用正式、礼貌的语言。避免网络俚语和过多缩写。
2、 清晰 (Clear): 意思表达明确,尤其是数字、日期、产品规格等关键信息,最好加粗或用列表标明。
3、 简洁 (Concise): 尊重对方时间,直奔主题,但必要的礼貌用语不可少。
4、 及时 (Responsive): 即使无法立即解决问题,也要先回复邮件告知对方已收到,并告知预计回复时间。
5、 跟进 (Follow-up): 对于重要客户或未回复的邮件,需要 politely follow up(礼貌地跟进)。
* Just kindly follow up on my email below. (友好地跟进一下我之前的邮件。)
6、 文化敏感 (Culturally Sensitive): 注意时区,避免在对方非工作时间频繁催促。了解对方国家的节假日。

总结: 外贸英语的核心在于准确和高效的沟通。多积累、多模仿、多实践,从模板开始,逐渐形成自己的沟通风格。祝您外贸业务顺利!


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提问时间: 2025-09-09 21:52:28

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