搜索

🗣 Wd提问: 外贸英语口语大全

🤖 Ai回答: 好的，这里为您整理了一份非常全面和实用的《外贸英语口语大全》，涵盖了从开发客户、询盘报价、谈判沟通到下单生产、物流运输、问题处理等外贸全流程的高频场景和核心句型。

这份大全旨在让您即学即用，轻松应对各种外贸场合。

一、 建立业务关系 (Establishing Business Relations)

1、首次联系（开发信）
* 开场白：
* We learned from [来源，如: Alibaba] that you are a leading importer of [产品].
* Your company has been kindly introduced to us by [推荐人/机构].
* We are writing to you in the hope of establishing business relations with you.
* 自我介绍：
* We are a professional manufacturer/supplier of [产品] with over [数字] years of experience.
* Our products are known for their high quality, competitive prices, and excellent service.
* 附件/引导：
* For more details, please find attached our latest catalog and price list.
* Please visit our website at [网址] for more information.
* We are confident that our products will meet your requirements.
* 结束语：
* We look forward to your favorable reply.
* Should you have any questions, please do not hesitate to contact us.

2、展会/会议见面
* 打招呼：
* Hello, my name is [你的名字] from [公司名]、Nice to meet you.
* Welcome to our booth.
* 了解需求：
* What products are you particularly interested in?
* Are you looking for anything specific?
* 介绍产品：
* Let me show you our most popular model.
* This product is one of our best sellers in [市场].
* 交换名片：
* Here is my business card.
* May I have your business card?

二、 询盘与报价 (Inquiries & Quotations)

1、客户询盘
* Could you please send me your catalog and price list?
* I'm interested in your product [产品型号]、Can you quote me the best price?
* What's your MOQ (Minimum Order Quantity)?
* What are your payment terms?

2、回复询盘与报价
* 感谢询盘：
* Thank you for your inquiry.
* We are pleased to receive your inquiry of [日期].
* 提供信息：
* As requested, we are sending you our quotation sheet attached.
* Our best price for [产品] is [价格] per unit FOB Shanghai.
* The MOQ is [数量].
* 说明条款：
* Our payment terms are by T/T, 30% deposit in advance, 70% balance against copy of B/L.
* The quotation is valid for 30 days.
* 推动成交：
* If you have any further questions, feel free to ask.
* We are looking forward to your initial order.

三、 价格与支付谈判 (Price & Payment Negotiation)

1、讨价还价
* 客户要求降价：
* Your price is higher than other suppliers.
* Is there any room for negotiation on the price?
* Could you give us a discount if we place a large order?
* 回应降价要求：
* I'm afraid that's our best/rock-bottom price considering the high quality.
* For an order of more than [数量], we can offer a [百分比]% discount.
* The price has already been calculated to the lowest possible level.

2、讨论支付方式
* 客户要求更灵活付款：
* Could we do L/C at sight instead of T/T in advance?
* Is D/P (Documents against Payment) acceptable for you?
* 回应付款方式：
* For first-time cooperation, we require T/T with deposit.
* After several successful transactions, we can consider more flexible payment terms.
* L/C is acceptable, but the extra bank charges will be on your side.

四、 样品与订单 (Samples & Orders)

1、样品讨论
* 客户索样：
* Can you send us a sample for quality evaluation?
* 回应索样：
* Yes, we can provide samples for free, but the courier cost will be borne by you.
* The sample fee is [金额], but it will be deducted from your future order.
* 寄送样品：
* We have sent the sample via DHL、The tracking number is [号码].

2、确认与下达订单
* 确认细节：
* Could you please send us a Proforma Invoice (PI) for our confirmation?
* Let's confirm all the details: product, quantity, price, payment terms, delivery time.
* 收到订单：
* Thank you for your order.
* We have received your deposit and will arrange production now.

五、 生产与物流 (Production & Shipping)

1、跟进生产进度
* 询问进度：
* How is our order going? Is production on schedule?
* 回复进度：
* Production is going smoothly and will be finished as scheduled.
* Sorry for the delay due to [原因]、The new estimated completion date is [新日期].

2、安排运输
* 讨论运输方式：
* How would you like the goods to be shipped? By sea or by air?
* We usually ship goods FOB [港口名].
* 提供单据：
* We will send you the copy of B/L (Bill of Lading) once the goods are shipped.
* All other shipping documents (Commercial Invoice, Packing List, Certificate of Origin) will be sent to you as well.

六、 处理问题与投诉 (Dealing with Problems & Complaints)

1、回应投诉
* 道歉与共情：
* We are very sorry to hear that.
* Thank you for bringing this matter to our attention.
* 调查问题：
* Could you please send us some photos of the defective products?
* We will look into this issue immediately and get back to you soon.
* 提出解决方案：
* We will send you replacements for the defective items immediately.
* We can offer you a [百分比]% discount for your next order as compensation.

2、处理争议
* 寻求共识：
* Let's find a solution that works for both of us.
* We value our long-term cooperation.
* 最终方案：
* This is our best compromise we can make.

七、 电话沟通常用句 (Useful Phrases for Phone Calls)

* 自我介绍：
* Hello, this is [你的名字] from [公司名] calling、May I speak to [联系人名字]?
* 对方正忙：
* Could I call back later? When would be a good time?
* 没听清时：
* I'm sorry, could you please repeat that?
* Could you please speak a little more slowly?
* 确认信息：
* Let me confirm that、You said [重复信息], is that correct?
* 结束通话：
* Thank you for your time、I'll send you an email to confirm our conversation.
* Looking forward to hearing from you、Goodbye.

核心建议 (Key Tips)

1、 Be Professional & Polite: 始终保持专业和礼貌，多用 `Please`, `Could you...`, `Would you mind...`, `Thank you`。
2、 Be Clear & Concise: 意思明确，言简意赅，避免使用过于复杂的词汇和长句。
3、 Confirm in Writing: 所有通过电话或口头达成的重要协议，一定要发邮件书面确认，避免后续误解。
4、 Mind the Time Zone: 发送邮件或打电话前，注意客户所在地的时区和工作时间。
5、 Practice Makes Perfect: 多读、多背、多模拟练习，才能在真实场景中脱口而出。

希望这份《外贸英语口语大全》能成为您得力的助手！祝您外贸业务顺利！

👍 0 👎

IP地址: 35.201.139.94

搜索次数: 1

提问时间: 2025-09-09 09:14:48

❓ 热门提问：
油管五常搞笑作品有哪些
doge部门和狗狗币
个人做外贸如何收汇
推特软件切换中文
twitter网页版登录
端游外服加速器
油管五常互怼名场面
btc制程
如何外贸开发客户
奈飞怎么下载到本地

🔗 友情链接：
JJ加速器  JJ加速器官方网站  Ai问答