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🗣 Wd提问: 外贸 常用 英语

🤖 Ai回答: 好的，没问题！外贸常用英语可以系统地分为几个大部分。掌握这些核心表达和词汇，能有效应对绝大部分外贸场景。

我将为您整理一个从入门到进阶的实用指南。

一、 基础沟通与礼仪 (Basic Communication & Etiquette)

这是所有商务往来的基础，礼貌和专业的开场白至关重要。

1、问候与自我介绍 (Greetings & Self-introduction)
* 开场:
* Dear [Mr、Smith / Ms、Johnson], （最常用、最正式）
* Hi [David], （较熟悉后或一些非正式沟通场景）
* Good morning / afternoon (根据时区).
* 自我介绍:
* I'm [Your Name] from [Your Company Name].
* My name is [Your Name], representing [Your Company Name].
* We are a leading manufacturer/supplier of [Your Product] in [Your Country].

2、表明来意 (Stating Purpose)
* 主动开发客户:
* We are writing to inquire about the possibility of supplying our products to you.
* We came across your company and are impressed by your business in [Industry]、We believe our products would be a great fit.
* 回复询盘:
* Thank you for your inquiry about our [Product Name].
* It's our pleasure to provide you with a quotation for the requested items.

3、结尾与签名 (Closing & Signature)
* 期待回复:
* We look forward to your reply / hearing from you soon.
* Please feel free to contact us if you have any further questions.
* 祝福语:
* Best regards, （最常用）
* Kind regards,
* Sincerely,
* 签名:
* [Your Name]
* [Your Title]
* [Your Company Name]
* Tel: [Your Phone Number]
* Email: [Your Email Address]
* Website: [Your Website]

二、 核心业务流程英语 (Key Business Process)

这是外贸工作的核心，每个环节都有常用句式和词汇。

1、询盘 (Inquiry)
* 买方常用句:
* Could you please send me your price list and catalog?
* I'm interested in your [Product Model]、Can you quote me your best price for [Quantity]?
* What are your payment terms and lead time?
* 关键词:
* Inquiry / Enquiry 询盘
* Quotation / Quote 报价单
* Price list 价格表
* Catalog / Brochure 产品目录/手册

2、报价 (Quotation)
* 卖方常用句:
* Attached please find our quotation for your review、（附件中是我们的报价供您查阅。）
* The price is FOB Shanghai / CIF Los Angeles / EXW Shenzhen、（必须明确贸易术语！）
* This offer is valid for 30 days、（此报价30天内有效。）
* 关键词:
* FOB (Free On Board) ..、离岸价（指定装运港）
* CIF (Cost, Insurance and Freight) ..、到岸价（指定目的港）
* EXW (Ex Works) ..、工厂交货价
* Unit Price 单价
* MOQ (Minimum Order Quantity) 最小起订量
* Validity 有效期

3、谈判 (Negotiation)
* 讨价还价:
* Your price is a bit higher than we expected、Is there any room for negotiation?
* If we place a larger order, could you give us a better discount?
* What's your best price?
* 回应还价:
* Considering the high quality of our products, our price is very competitive.
* To support you as a new customer, we can offer a 3% discount for orders above $10,000.

4、支付方式 (Payment Terms)
* 常用方式:
* T/T (Telegraphic Transfer) 电汇 (最常用)
* 前T/T: Please make a 30% deposit in advance, and the balance 70% before shipment.
* 后T/T: Payment by T/T within 30 days after shipment.
* L/C (Letter of Credit) 信用证 (较安全，但手续复杂)
* We accept payment by irrevocable L/C at sight.
* Western Union / PayPal 西联汇款/ PayPal (常用于小金额样品费)

5、样品 (Samples)
* 索要样品:
* Could you please send us a sample for evaluation?
* Do you provide free samples? How about the shipping cost?
* 回应样品请求:
* We can provide free samples, but the courier cost will be on your side.
* The sample fee will be deducted from your first order.

6、下单与合同 (Placing Order & Contract)
* 买方下单:
* We would like to place an order for [Quantity] of [Product Model].
* Please send us the Proforma Invoice (PI) for our confirmation.
* 卖方确认:
* Thank you for your order、We have attached the PI for your review and approval.
* Please sign the PI and send it back to us to proceed.

7、生产与跟单 (Production & Follow-up)
* 催促进度:
* Could you please update us on the production status?
* We need to confirm the exact ETD (Estimated Time of Departure).
* 通知完成:
* The goods are ready、We will arrange the shipment as scheduled.

8、物流与装运 (Shipping & Logistics)
* 沟通装运:
* Please inform us of your shipping instructions.
* The goods will be shipped via by sea / by air.
* 索要单据:
* Please send us the B/L (Bill of Lading) copy and shipping documents as soon as available.
* 关键词:
* Shipping date 装运日期
* ETD 预计离港日期
* ETA (Estimated Time of Arrival) 预计到港日期
* B/L 提单
* Packing List 装箱单
* Commercial Invoice 商业发票
* Container 集装箱 (20ft GP, 40ft HQ)

9、投诉与解决问题 (Complaints & Solving Problems)
* 提出投诉:
* We regret to inform you that the goods we received have [quality issues / wrong items / damage].
* Please see the attached pictures for reference.
* 回应投诉:
* We are very sorry for the inconvenience caused.
* We will look into this matter immediately and get back to you with a solution.
* We will send you replacements for the defective products.

三、 必备缩写 (Must-Know Abbreviations)

外贸行业充斥着缩写，必须掌握。

* ETA: Estimated Time of Arrival 预计到港时间
* ETD: Estimated Time of Departure 预计离港时间
* PI: Proforma Invoice 形式发票
* CI: Commercial Invoice 商业发票
* PL: Packing List 装箱单
* BL / BOL: Bill of Lading 提单
* PO: Purchase Order 采购订单
* MOQ: Minimum Order Quantity 最小起订量
* FOB: Free On Board 离岸价
* CIF: Cost, Insurance and Freight 到岸价
* EXW: Ex Works 工厂交货
* T/T: Telegraphic Transfer 电汇
* L/C: Letter of Credit 信用证
* QC: Quality Control 质量控制

四、 实用小贴士 (Practical Tips)

1、 简洁清晰: 避免使用长难句和复杂的词汇，确保你的意思能被准确理解。
2、 专业术语: 一定要用对贸易术语（如FOB, CIF）和产品专业词汇。
3、 及时回复: 即使无法立即给出完整答案，也要先回复邮件告知对方已收到，并告知预计回复时间。
4、 确认理解: 对于重要条款，最后可以加一句 “Please confirm my understanding is correct.” 以确保双方认知一致。
5、 善用模板: 为询盘回复、报价、装运通知等创建邮件模板，可以大大提高效率。

希望这份详细的清单对您有帮助！外贸英语重在多用多练，在实践中不断熟练。祝您工作顺利！

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提问时间: 2025-09-09 08:56:28

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